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Just recently updated to the "new" dsl & phone package for $58 after being stuck with verizon's old slow DSL system for the last 5 years. The old verizon DSL service was insanely slow but it constantly worked. My DSL is now constantly crashing everyday. Today alone i've dropped connection roughly 15 times now. The crashing just started "11/20/14" and we did the update the previous day.
I do have a feeling i know what is the main problem but i'm worried that its' going to cost quite a bit of money to have it replaced. Our NID - Network Interface in the house and the main junction outside the house is about 30 years old. The rest of the wiring going between phones and the NID are the same age. Nothing has been updated. We are still using the filters from our first 2008-09 DSL hookup. Those may need to be changed.
Heres a series of images of my setup / situation. I posted the direct link and embed them onto the thread.
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The NID inside the house
https://www.dropbox.com/s/aa0gro1qzl2ypi7/2014-11-26%2018.09.40.jpg?dl=0
https://www.dropbox.com/s/95y18jbd1l294q8/2014-11-26%2018.40.27.jpg?dl=0
https://www.dropbox.com/s/5qudsb2495wdxvc/2014-11-26%2018.40.41.jpg?dl=0
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The box outside the house.
https://www.dropbox.com/s/npr1deqn7rjmpdn/2014-11-26%2018.41.46.jpg?dl=0
https://www.dropbox.com/s/jo6sr1lz80q0pdj/2014-11-26%2018.41.54.jpg?dl=0
https://www.dropbox.com/s/pm87p0hgswntdzp/2014-11-26%2018.41.59.jpg?dl=0
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Netgear n600 router
https://www.dropbox.com/s/72vmqm2nnt30w8e/2014-11-26%2018.55.49.jpg?dl=0
https://www.dropbox.com/s/lbnu3c1dg5w1dke/2014-11-26%2018.56.04.jpg?dl=0
Our original Verizon Westell 7500 router shorted out during a storm last year and I replaced it with the current Netgear n600 router. The belkin range extender was hooked up around june of this year. For some reason the range extender doesn't renew its' lease the wireless sometimes stops working but I can deal with that issue. My main concern is the main internet connection.
LAN Issues:
All lan phones do experience static, popping / clicking, and echoing. The phone closest to the NID experiences the worst of the feedback. The phone in my bedroom has mild feedback and is the furthest away.
DSL Dropping symptoms:
Our download speed drops from 10mbps to around 90kbps and finally gets the 404 / can't find site error. Not sure about upload. I rarely even use upload speed.
- The router should show 7 solid green lights when running fine.
- When the connection drops, the first two green lights stay lit and the following two are unlit.
- When it attempts to reconnect, the first two lights stay solid green, third light is unlit and the 4th light is blinking red.
- When it reconnects, the first two lights are solid green, 3rd is unlit for about thirty seconds, and the 4th light is blinking green.
- At full reconnection there is 7 solid lights like it should be.
Old Service info:
Verizon DSL 2.5mbps / .75mbps
Netgear n600 dual band router
Southern Berkshire County
New Service:
Verizon DSL 10mbps / 1.2mbps
Netgear n600 dual band router
Belkin Range Extender
Southern Berkshire County
Summary
So what do you think is wrong with my connection? I do understand a bot will most likely post on here about pushing my issue forward.
Hi. Luckily my router does show the statistics. Ill give that phone test a try right now and report back. Others are on the internet and need to wait till tomorrow. Ill also give verizon a call on monday and setup an appointment to have that dedicated line installed. Thanks for replying.
