DSL on & off. Landlines no dialtone?>

[jus4jas]

ok so for the third time since August no dial tone, and my high speed DSL NOT! one day it works next it doesn't? called for service was given a day, never showed up, called and was told," sorry no service ticket" yeab right ? now again over 8 days no phone service, can't shop on line cause keep losing internet connection yet they have NO PROBLEM sending a bill? I think WIFI is the thing get ! AND FORGET a landlines!

[KH-OrnEsh1]

I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

[LawrenceC]

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.