Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
DSL out
robertmf
Newbie
‎07-22-2013 09:00 AM

How do I cancel dsl account ?  

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: DSL out
smith6612
MVP MVP
MVP
‎07-22-2013 11:06 AM

If the DSL is just down, call Verizon and ask them to fix it. Keep in mind unless you're paying big dollars for a connection with an SLA in order to keep mission critical operations going, your fix is put on a best effort priority for the type of service you have (Business or Residential).

If you want to cancel, you have to call Billing and ask. They'll shoot you to retentions afterwards.

0 Likes
Reply