Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
If the DSL is just down, call Verizon and ask them to fix it. Keep in mind unless you're paying big dollars for a connection with an SLA in order to keep mission critical operations going, your fix is put on a best effort priority for the type of service you have (Business or Residential).
If you want to cancel, you have to call Billing and ask. They'll shoot you to retentions afterwards.