DSL problems

[todonova]

We've had dsl now for about 6 months and haven't had significant problems with it yet, although it will often go out overnight and require resetting. Two days ago, we woke up to find no internet again, but this time, the DSL light was blinking red and the internet light was out completely. It's stayed like that since, despite resets, unpluggings, etc. The modem interface page tells me that the lines aren't properly connected -- it can't be the lines into the modem as I've checked those multiple times. Is this simply a problem with my phone lines, or could something else be going on? (Haven't called tech support yet as the wife and I both work and would rather avoid the standard 2 hr hold if we can.)

[smith6612]

Is this a D-Link modem that you were given by Verizon?