Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My service has NEVER worked! Setup the modem, no internet light. Did lots of troubleshooting with a tech on the phone, still not working. Service rebuilt, still not working. MODEM DIES.... Recieve new modem, plug it in -surprise- still not working. Technician sent to the location on 7/20 - was told there's an outage in the area, should be fixed soon. Here we are a week later, STILL NOT WORKING. I was also told the outage has cleared and my service should work - NOPE. Now I have an open trouble ticket to have someone go back to the location and prove the service... what's killing me is the fact that nobody is listening to me about the symptoms. the DSL light is up, the device is getting good sync with acceptable margins and attenuation for what it is. what is NOT working is the ppp connection. Seems to me that this would be a programming fix, and not an issue with the local connection. Can someone PLEASE look into this and get my service working?
I'm NOT paying for something that has NEVER worked since install! this is rediculous!
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