Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have not had DSL service for 10 days. I have called customer service everyday and after the initial walk through to try and resolve a simple issue I was told someone would call me who can handle a more specialized issue. The problem? NO ONE HAS CALLED ME and I call everyday! They will not connect me to a supervisor and I have grown weary, very frustrated and at my wit's end. Is anyone else having this kind of problem and does anyone have any suggestions for me?
A friend of mine recently had a similar issue, and it took me getting involved to get the issue resolved. He was on a Bad Line card and he had a DSL signal coming in but could not talk to the network what so ever. It simply would not pass data. After I had someone deep within Verizon reach out to the right team to get that done, the right people were in place, a technician got dispatched, changed their card, and stopped by my friend's home to ensure their network was up and running again.
Do you currently have Voice Service on the same line the DSL connection operates on? Has the phone system discovered any issues with your line upon calling in? Have you tried asking them to simply dispatch a tech rather than wait for a follow-up call?