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Damaged service line used my multiple houses in backyard

I have a imageimage. It currently partial hung by rope but and line is hanging at touchable level.

The line needs to be properly hung and before its damaged further or causes additional damages to people and property.

I can provide my details to the appriopiate representative to coordinate repairs

Re: Damaged service line used my multiple houses in backyard
Community Manager
Community Manager

Hi Reflexxx,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.