Disconnecting service line from ONT box: green plugs?
aircon2020
Newbie

I need to disconnect the service line, which was poorly placed, to do some digging along where the line runs to my house. Is just disconnecting the green plugs in the outside ONT box fine to do? And then plugging it back in won't cause any service issues? Thanks.

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Re: Disconnecting service line from ONT box: green plugs?
Edg1
Community Leader
Community Leader

@aircon2020 wrote:

I need to disconnect the service line, which was poorly placed, to do some digging along where the line runs to my house. Is just disconnecting the green plugs in the outside ONT box fine to do? And then plugging it back in won't cause any service issues? Thanks.

image


Should be fine. But don't get the tips of the fiber dirty or you may have signal issues. 

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Re: Disconnecting service line from ONT box: green plugs?
Edg1
Community Leader
Community Leader

@aircon2020 wrote:

I need to disconnect the service line, which was poorly placed, to do some digging along where the line runs to my house. Is just disconnecting the green plugs in the outside ONT box fine to do? And then plugging it back in won't cause any service issues? Thanks.

image


Should be fine. But don't get the tips of the fiber dirty or you may have signal issues.