Dsl Is running at Half speed???

[Hypernova]

I have a westell 6100 Modem.

Windows Vista 32xbit - Service pack 2

Toshiba Laptop- Satelitte A215-S4747

1 Gb Ram

1.8 GHz processor -AMD Turion TL-56

All cords are Verizon provided

Direct Connection to Modem (no router)

No other analog devices.

No phones or filters.

Supposed to get 3 Mbps But currently get 1.543 Mbps D/l speed. upload is roughly .345 Mbps

Speed test was done via my.verizon

Speed test detials:

Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [8192]
running 10s outbound test (client to server) . . . . . 369.52Kb/s
running 10s inbound test (server to client) . . . . . . 1.54Mb/s

------ Client System Details ------
OS data: Name = Windows Vista, Architecture = x86, Version = 6.0
Java data: Vendor = Sun Microsystems Inc., Version = 1.6.0_24

------ Web100 Detailed Analysis ------
Client Receive Window detected at 66792 bytes.
Cable modem/DSL/T1 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 275.09 msec; the Packet size = 1452 Bytes; and
No packet loss - but packets arrived out-of-order 0.25% of the time
This connection is receiver limited 8.12% of the time.
This connection is sender limited 89.11% of the time.
This connection is network limited 2.77% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says [108.12.167.168] but Client says [192.168.1.15]

Tech said the line itself was fine. Laptop software wise is usually kept cleaned up. I clean viruses via software and manually.

I used VZ in home agent. I am tech smart but cannot understand why this issue is happening. When i download movies and files i seem to be actually stuck around 180kbps. I dont know why. I had an older wirless connection that i downloaded 512Kbps-1.1Mpbs roughly depending on file and server. My laptop has potential to get more speed than what i am getting obviously. So why is it so slow. I am paying for the 3Mbps and would like to see that speed.

Also i am thinking of making this connection wireless. I would like to see this resolved before I spend the money on an N band router. i am thinking of hooking an xbox 360, laptop, ipad, and using the desktop as a homebase for the router. But it is pointless to do so without 3Mbps.

All help would be appreciated

Thank you for your time,

Cody =]

[smith6612]

Your speeds look like you've been provisioned under 1.5Mbps/384kbps for some reason. Visit http://192.168.1.1/ and choose System Monitoring, then Advanced Monitors. From there, choose Transceiver Statistics and post up the information you see on that screen. Should you need a password, try the following:

admin/password

admin/password1

admin/admin

admin/admin1

A 1.5Mbps shouldn't have an issue running multiple devices, but of course just anticipate the connection being split up amongst each device if they start downloading or uploading at the same time. Gaming-wise, it's fine, but don't expect to be hosting all the time with the lower upload speed if you're playing on the Xbox.

[Hypernova]

i got by with admin and password. but the system seems to be stuck on http://192.168.1.1/htmlV/PasswordChange.asp and it wont let me into anything else.

[Hypernova]

Tried it on both windows explorer and firfox browsers lol on IE its flashes as if the page is being reloaded every second

[smith6612]

Change the password to something else on the modem then, and make sure you remember it. It won't let you proceed until the password is something else.

[Hypernova]

i couldnt change the password. i tried that. i got a new modem/ router netgear modem router dgn2200 to be exact. still having the same issue.  i actually got like 30 kb/s better  😛 but the issue is still the fact that its not running where it should be.  Now i can edit the setting on this modem manually. is there anything i can edit in this modem that can help.

[Hypernova]

my modem says its downstream rate is 1792 kbps and upstream is 448 kbps its line attenuation is 60.0 db down and 31.5 up. noise margin is 18.3 db.

Router Status 

 Hardware Version DGN2200

Firmware Version V1.0.0.36_7.0.36NA

GUI Language Version V1.0.0.25   Internet Port

MAC AddressE0:46:9A:7D:8C:FD

IP Address 108.12.164.23

Network Type PPPoE

IP Subnet Mask 255.255.255.255

Gateway IP Address 10.4.51.1

Domain Name Server
71.242.0.12
71.252.0.12   LAN Port

MAC Address E0:46:9A:7D:8C:FC

IP Address 192.168.0.1

DHCP On

IP Subnet Mask 255.255.255.0   Modem

ADSL Firmware Version A2pB025c1.d21j2

Modem Status connected

DownStream Connection Speed 1792 kbps

UpStream Connection Speed 448 kbps

VPI 0 VCI 35   Wireless Port

Name (SSID) Hypernova

Region United States

Channel Auto (1)

Mode Up to 300 Mbps

Wireless AP On

Broadcast NameOn

[Hypernova]

if you need any other statistics ill be glad to help

[Hypernova]

New results with new modem/router + an xbox 360 wifi on the wireless stats

Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 589.42Kb/s
running 10s inbound test (server to client) . . . . . . 1.52Mb/s

------ Client System Details ------
OS data: Name = Windows Vista, Architecture = x86, Version = 6.0
Java data: Vendor = Sun Microsystems Inc., Version = 1.6.0_24

------ Web100 Detailed Analysis ------
Client Receive Window detected at 66792 bytes.
Cable modem/DSL/T1 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 275.29 msec; the Packet size = 1452 Bytes; and
No packet loss - but packets arrived out-of-order 0.12% of the time
This connection is receiver limited 7.97% of the time.
This connection is sender limited 89.07% of the time.
This connection is network limited 2.94% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says {edited for privacy}] but Client says [192.168.0.2]

[smith6612]

If you look deeper into your Netgear, do you see any information such as Margin, Attenuation, and power? I'm looking for that page's contents if one exists in the Netgear. The Verizon-provided router does have such a page, and a factory reset of the ActionTec should allow you to change the password off the bat as well.