Extremely slow nights and weekend

[jtee623]

Anyone else having this problem.  Downloads speed extremely slow on the nights and weekend.  Been a customer a little over a year and the last few weeks this has started.

7-15 line.  Getting .99 to 1.2 consistantly nights and weekend.  Had a tech out on Friday and he left scratching his head.  Great support!!

Transceiver Revision A2pB020b3.d20h Vendor ID Code 4D54 Line Mode ADSL_2plus Data Path FAST

Transceiver Information Down Stream Path Up Stream Path DSL Speed (Kbits/Sec) 12344 1059 Margin (dB) 6.3 10.0 Line Attenuation (dB) 36.5 16.4 Transmit Power (dBm) 21.8 12.4

:::.. Combined Test Results ..:::
Download Connection:: 1015 Kbps or 1 Mbps 
Download Test Size:: 0.8 MB or 819 kB or 838861 bytes
Download Speed:: 127 kB/s
Upload Connection:: 788 Kbps or 0.8 Mbps 
Upload Test Size:: 386 kB or 386 kB or 395280 bytes
Upload Speed:: 99 kB/s
Tested At:: http://TestMy.net version:12.3
Test Time:: 2012-02-26 21:09:20 Local Time
Validation:: http://testmy.net/db/ayOMf0e.TfHsXyA
User Agent:: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2 [!

[jtee623]

No doubt in my mind speeds are either being capped or throttled.  12pm to 12am speeds drop to around 1.2mbps Other hours between 9-10mbps

Why pay for enhanced?

[dslr595148]

Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) will contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.

[jtee623]

news.giganews.com

1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 1 ms 0 ms 0 ms
2 g3-0.bb1.dca.giganews.com (216.196.96.62) 17 ms 5 ms 0 ms
3 xe-3-3-0.er2.iad10.us.above.net (209.66.64.193) 0 ms 0 ms 0 ms
4 above-uu.iad10.us.above.net (64.125.13.174) 0 ms 0 ms 0 ms
5 0.ae1.RES-BB-RTR2.verizon-gni.net (152.63.32.157) 42 ms 0 ms 0 ms
6 as0-0.BING-CORE-RTR1.verizon-gni.net (130.81.20.97) 54 ms 12 ms 12 ms
7 A8-0-1710.BNGHNY-BNGHNYHY-ERXG01.verizon-gni.net (130.81.135.149) 15 ms 14 ms 13 ms
8 * * *
9 * * *
10 * * *
Max number of unresponsive hops reached (firewall or filter?)

news-europe.giganews.com

1 vl201.gw1.ams.giganews.com (216.196.110.3) 0 ms 0 ms 0 ms
2 208.174.50.33 (208.174.50.33) 0 ms 0 ms 0 ms
3 esr2-xe-7-1-0.amsterdamamx.savvis.net (204.70.207.206) 0 ms 0 ms 0 ms
4 cr2-tengig-0-5-1-0.frankfurtft3.savvis.net (204.70.207.209) 10 ms 8 ms 6 ms
5 cr1-bundle-pos1.NewYork.savvis.net (204.70.196.137) 102 ms 101 ms 101 ms
6 er2-tengig-2-1.NewYork.savvis.net (204.70.198.14) 94 ms 94 ms 94 ms
7 0.xe-9-2-0.BR2.NYC4.ALTER.NET (204.255.168.89) 94 ms 94 ms 95 ms
8 0.ae2.NY5030-BB-RTR2.verizon-gni.NET (152.63.18.74) 101 ms 101 ms 101 ms
9 as0-0.BING-CORE-RTR2.verizon-gni.net (130.81.20.99) 102 ms 100 ms 100 ms
10 A9-0-1711.BNGHNY-BNGHNYHY-ERXG01.verizon-gni.net (130.81.135.151) 99 ms 96 ms 96 ms
11 * * *
12 * * *
13 * * *
Max number of unresponsive hops reached (firewall or filter?)

[jtee623]

Just don't even care anymore.  This is rediculous.  Verizon is no help at all.  3 techs this week.  Told I would have a new modem yesterday.  Never arrived.  Just had a tech here and said the problem was most likely in the port pool and getting our home changed to a new port will most likely never happen.  Great customer service Verizon.  Thanks for nothing.

My area is too small for Verizon so apparently this just don't care.  Personally if I was about to lose $150.00/month I would care.