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I just upgraded to 100/100 service and got the new gateway router. Every couple of days the 2.4 Ghz wireless stops working, and when I log into the router it shows all devices as inactive. When I try to re-add them it says the password is invalid. I am entering the password exactly as it shows up in the router configuration page. I have to change the password for that network in order for the devices to connect again. This corrects the issue for a couple of days but then it re-occurs. Is my router defective? The 5 Ghz network is unaffected.
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What firmware version is your router running? Is 2.4Ghz set to Auto Channel or is it manually configured?
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Thanks for the reply.
The firmware version is 02.00.01.08 and it is currently set to auto channel.
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Firmware version is correct. Try locking the router to Channel 1 (or 6 or 11 - but I suggest 1 to be safe) instead of Auto Channel. See if that helps.
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Thanks.
I'll give that a try and report the results.
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Hi there. I have been dealing with this same issue. Do have an update as to what solution worked for you?
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Same issue any resolution?