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FIOS Samsung Promotional Offer
JFK11
Enthusiast - Level 1
‎10-25-2018 08:29 AM

I signed up for FIOS that included a Samsung Promotional Offer -- $200 Chormbook or other equipment.

3 Months later, and having talked to a least 10 Verizon agents I have not been able to redeem. 

I have also received the email telling me it is time to redeem offer.

Verizon keeps telling me it will appear, next week then the week after and so on.

Be very wary on these offers that Verizon is making.

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Re: FIOS Samsung Promotional Offer
LawrenceC
Community Manager
Community Manager
‎10-25-2018 08:37 AM

Hi JFK1,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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