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Falsely Reported Delinquency to credit reporting agencies
InnocentSuffer
Newbie
‎12-01-2014 09:33 AM

Verizon FIOS has Falsely Reported Delinquency to credit reporting  Agencies and now sending  demand notices from collection agencies for a payment that is not due.

When I call to customer services they divert the call to Accounts department, then accounts department says no payment is due and transfer the call to credit reporting department , they say that not payment is pending but keep on sending demand notice from Enhanced Recovery Company for an amount which is not due to me. Verizon Fios has spoiled my credit history and harassing me for a payment that is not due in their books.

How to resolve this problem?

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Re: Falsely Reported Delinquency to credit reporting agencies
LawrenceC
Community Manager
Community Manager
‎12-01-2014 09:43 AM

Hi InnocentSuffer,

Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

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