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Over the last few days, our internet download speeds have been drastically reduced. We are currently getting about 1-2mb/s download speeds. However, our upload speeds are about 40-50 mb/s. We are not sure if it is our router that is acting up or if it is something on Verizon's end. I talked with a Verizon rep today and they did not have an answer. They just said they would have to send someone out to the house.
Has anyone ever experienced this before? I have gone through all the general troubleshooting steps but have had no luck.
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NoVA user here - seems that the issues have been resolved. Thank you Verizon although it's a bit slow.
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Are these lower speeds only occurring at night or do they take place at all times of the day and night?
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I'm getting 2.3 Mbps download, 63.3 Mbps upload on a wired network. My service is FIOS 50/50. I tried another computer and I'm getting about 3.x Mbps download, 63+ upload. Could this have anything to do with the switchover to daylight savings time today?
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Well, I just got my 50/50 connection today and boy was I excited. And you know what? Verizon IS NOT LYING when they say the speed is "Up to" 50 MBytes. Of course, 9 MBytes download is, technically, Up to 50, just like getting a pint of gas when you pay Up To $4 a gallon. Actually, for paying money to double my speed from 25 to 50 and getting 9 is inexcusable. I thought it might be my wireless connection up my Upload is 45 MBPS, so it's moving the data. No, I assume Verizon is throttling back internet-only users because they don't want them to use 'other' streaming video services.
9 MBPS when I pay for 50? I have a better idea Verizon, charge me for the bandwidth I actually use, not a bogus up to speed. Maybe I should pay up to $135 a month...
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Why should it matter? If you were charged $4 for a loaf of bread and only received a quarter of it, would you care that it was 6 PM? Would you object if you only received up to a loaf of bread because of the time of day? I pay a whole lot of money and expect to get the product I paid for. That simple.
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This is clearly a server-side problem. I am also getting download speeds that vary greatly. Last night I was down to under 1mbps, this morning I thought the problem was resolved when I tested at 60mbps, but a few minutes ago I tested at 14mbps. Upload speeds have remained at roughly 60mbps.
Are others experiencing this issue in the Maryland area?
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Yes sir! I'm in the northern Virginia area and I'm experiencing just that. Talked to the representatives and all they give is some **bleep** like rebooting the router and check for antivirus. And I can't even ask for a repair because the only time they would come in is between 8am and 5pm, and the download speed problem won't show up until past 6pm or so.
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I am not seeing any issues here in Md.
I am part of a broadband monitoring effort (Verizon knows nothing about it) for the FCC.
I get reports of the hourly data that is tested.
You can see by the graph below, other than a few random hours, I don't see any issues.
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CRob, does this mean we are left only to conclude that Verizon is illegally throttling internet speeds of customers? I was hoping it was a server issue on their part, not something purposeful.
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