Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I'm extremely upset and don't know what to do. I'm moving in 9 days, and placed an order for FIOS to transfer my service on Feb 3rd. They accidentally pulled the trigger early, and I'm without internet. After spending 5 hours on hold talking to 6 people (whenever I'd be placed on hold more than a few minutes it would kick me back to the main ivr queue), they said they can't fix it, they don't have an answer as to why they've shut it off, and that starting new service takes up to 3 days. This is unbelievable.
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