Choose your cart
Choose your cart
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Recently my Fios router has had the 2.4Ghz network disconnect. It's been showing "Disconnected" now for 3 days. 5G works fine - but I have devices that only work on 2.4Ghz that now won't connect at all.
I tried switching off SON - but (perhaps unsurprisingly) that just means that only the 5G network shows up with 2.4Ghz not appearing. Any ideas? I hadn't done anything at all to the Wifi for several months before this occurred. I've got two smart home power outlets that connect to it, and one writing device (Freewrite traveler). Thanks!
That sounds like a hardware issue. Have you tried contacting Verizon Technical Support?