Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am sitting on hold for 30 minutes. Online service feels that it has been repaired because there was an outage. Outage has been satisfied but battery needs to be replaced. Need to know next steps if general fios line has been 20 minutes.
The above link should assist you.
having a power outage does not warrant a battery replacement.
they are only necessary if you have phone service. Then if power is out they keep the phone on for up to 8 hours.
Otherwise you do not need it.
your ONT and router should power themselves up after a power outage so there must be another issue affecting your service.