Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Fios G1100 router drops wifi/internet connection on wireless devices
dan0904
Enthusiast - Level 2

Ever since I was upgraded to the new G1100 FIOS router last year, I've had frequent wireless connection issues.

On my Windows 10 laptop, it often loses internet/wifi connection.  Examining the network, it shows that it is still connected to the SSID, but states "no internet connection".  It has no access at this point.  It usually occurs after the PC has come out of sleep mode, or after a period of no activity.  I can easily reconnect by simply disconnecting from the SSID and reconnecting.

I have another Windows 10 laptop where this never happens.  Both devices use DHCP.

I also have a HP printer that frequently loses connection to wifi.  In order to get the connect restored, I either have to disable and then re-enable wifi on the printer, or sometimes reboot.  The printer is set with a static IP address.

This is very annoying and never happened with the previous router.

Any ideas, and is there a newer FIOS router that I should consider?

Thanks in advance.

Dan

0 Likes
Re: Fios G1100 router drops wifi/internet connection on wireless devices
dslr595148
Super User
Super User

Since the problem is with WiFI devices, turn off SON (self organizing network).

Good Luck.

0 Likes