Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Please escalate this issue. Today I made a move order and specified the disconnect date of my current address should be on Jun 14th, which is also the service activation date of my New address. However the moment I submitted that order it changed the disconnect date to the current date which is June 3rd and my internet was instantly cutoff. After chatting with agent for half an hour all he said is nothing can be done, other than changing the activation date of the new address. My new lease isnt starting yet until June 14th so i cannot move the new address. That’s 11 days from now, and I am working from home so 11 days with no internet is unacceptable, I might loss my job. Please escalate this problem, thank you.
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