Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Fios Prime/Echo promotion link gone from MyVerizon App

Fios Prime/Echo Promotion,

I received the redeem email promotion on 1/9/2019, and today when I go to MyVerizon app, see the link, hit it, starts loading and nothing.

Enter the app again and link nowhere to be found.

What's going on?

Re: Fios Prime/Echo promotion link gone from MyVerizon App
Community Manager
Community Manager

Hi GReyes,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.