Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I requested a range extender from Verizon. They said it would plug in and work no problem. I called tech support because it didn't work. It took 2 hours to finally reach a person and naviagate my way though their robotic menu. Mutiple people transferred me back out to the menu when they said they were transferring me to someone else. The ultimately had an installer come out the next morning. I asked him to wire it to my office. After he drilled a hole where I told him not to putting a hole in my exterior siding in the front, he told me that the hole was in the wrong spot and asked if I had color match caulk to repair a hole he had made in my siding. I told him I did not and I would install it in the existing jack and he could leave it there. He put clear silicone in the hole, plugged it into my existing jack and left. I got an email from Verizon an hour later with charges for a new jack install. I have been on hold for over an hour and transferred from person to person. Verizon is responsive to "new" customers, but doesn't want to take care of existing customers. Needless to say, I am looking at replacing all my verizon services (15 year wireless customer). Verizon needs to step up their service game!
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