Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I initiated a switch from Comcast to Verizon yesterday because I thought I could save some money with Fios. I was set to place an online order for Fios, but I decided to call first to ask a few questions. The sales rep I spoke to was very pushy and insisted that I complete my order on the phone. I told him that I saw on the website that if I ordered online, the $99.99 setup fee would be waived, but he told me this was not true and that I should continue placing my order with him. I should have hung up at this point, but I believed him for some reason and went ahead with it. Today I checked again online and saw that promotion is still advertized and that MANY others in this forum have dealth with the same sneaky tactics from Verizon sales reps. I am now reconsidering my switch away from Comcast because 1) I won't be saving as much now with the surprise $100 tacked on, and 2) I'd rather pay a little more for a service that isn't going to lie to me and take advantage of me in my first interaction with them. Beyond this, the sales rep cracked jokes and made fun of me every time I questioned something he told me or tried to double check a price or promotion. I didn't realize at the time how sleazy he was being. I just want to post this as a warning to others. DO NOT LET A SALES REP PRESSURE YOU INTO MAKING AN ORDER ON THE PHONE. You will probably get stuck with a $100 fee.
This issue has been escalated to a Verizon agent.