Fios cable still not buried

[Jillybean3]

We moved back into our renovated house over 15 months ago and the Fios cable is still laying loose on the grass with red tap on it.  How do I get Verizon to come out and bury it?  I just called and the wait time is 60-90 min.  Not doing that.....

[Edg1]

Log in to your verizon account and under support go to "other support issues" and you can do a chat or by phone have an agent call you by providing your number. 

[CRobGauth]

You can also contact support on twitter @verizonsupport