Fios connection drops

[lx-wayland]

My Fios connection got dropped sporadically recently, many times a day. At first I thought it's router issue, then I connected a computer through ethernet cable directly, still same thing. I called Verizon; they reset everything in the router remotely, nothing actually changed. After the call in the noon, the internet got disconnected 5 times already today.   It did get reconnected automatically everytime, but it's very disruptive if you are in the middle of something.

Not sure this is area issue. This is Wayland, MA. 

[kh-gary]

Hi lx-wayland,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.