Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Today I spent over 45 minutes on the phone with numerous 'customer service representatives' of the FIOS department; none of which could help. Each time I had to repeat my problem; after just finishing with the prior rep. The 2nd rep adamantly refused to transfer my call to a supervisor unless I told her exactly why I wanted to speak with someone else. I changed my account from triple play to double play - because I do not use a land line and was conned by FIOS in getting the triple play. By doing this, I am saving over $50 a month; well I am supposed to although they are now telling me that my balance is more than what I was originally told. I left comcast due to their billing practices & customer service. I left the Verizon wireless for the same (saving over $130 a month with another carrier and unlimited everything!) - now to start looking at other internet / cable providers in the NJ area that do not keep you in a contract. Beyond frustrated with VERIZON.