Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Fios has failed to bury my cable

It's been three months now, five phone calls, multiple times agents telling me my line would get buried.

My son, who is 1 and a half, has tripped over it.

It wraps around my entire house, I have to pick it up and move it 5 to 6 times when I'm mowing the lawn. What is going on?

Re: Fios has failed to bury my cable
Community Manager
Community Manager

Hi dward_fios,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.