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Fios is available in the building, but not in my unit
Layo1
Newbie
‎12-03-2021 05:45 PM

Fios is available in the building, but not in my unit. I see other units have installed Fios . I called customer service and they were not able to add my unit to the fios service. Please help. 

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Re: Fios is available in the building, but not in my unit
Cang_Household
Super User
Super User
‎12-03-2021 06:35 PM

Please contact Fios support (24/7/365) through social media channels (Twitter or Facebook) or online chat. This is likely an availability database error, or there is no more GPON splice available.

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