Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
After talking to a Fios rep at Walmart a couple of times, I decided to switch. Two reasons, DVR free for two years and the Fios test drive for two months. Nearing the end of my Fios test drive I received an email indicating I had been switched into their recommended plan. I wanted to see if I went with a higher package how much would the difference be. Using the Fios app, it let me check pricing only by placing an order to switch. When I saw the price was a lot more I tried to switch back. Now my free DVR offer is gone. The Fios rep said, you should only make changes on the phone with someone never online. How was I to know that?!?! And she said well it's not our offer, you can't get it free anymore. Now it's $20 a month and the whole reason I switched was for the free service. I'm so frustrated that they won't honor what I signed up for. Such poor customer service.
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