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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
So in January of 2016 I bought a G110 router on ebay, the actiontek just didnt have the wifi signal I needed. I hooked it up and have not have a problem sense. I recently ditched the triple play to just have fios gigabit. They have now started charging me a fee for the router I bought. When I contacted support today they said even though they gave the router to someone else who then sold it to me it is now my responsibility to pay the fee they apparently skipped out on. I cant believe that even though they have had it connected to their network for three years they are doing this and telling me it is my fault. For the first time this has really put a sour taste in my mouth, even though comcast sucks I might just switch. Can anyone please help me, I dont want to pay the rental fee forever or pay them money they should have collected from someone else.
Hi MollyLuke,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.