G1100 Quantum Gateway Router MOCA LAN Password
blackbird71
Newbie

Am unable to set the MOCA LAN password on the G1100 to encrypt the MOCA LAN to anything other thatn the default.  It takes the new password but when you apply it it reverts to the original default.  This is a security issue as it is the default password that it published in the instructions, makin the internal LAN MOCA that runs under the Condo vulnerable.  Have been in touch with tech support twice and been told that this will have to be addressed in a new firmware version.   Is this a known issue?  Any way to document this somewhere so that it will get resolved in a future release?  Tech support not able to help and referred my to this board in last session.  I would assume a update request or trouble ticket would need to come from Verizon directly to the manufacturer or the firmare techs, and not from a verizon forum??  Anyone else experience this issue?  Please note that this is on the MOCA LAN *NOT* the MOCA WAN.    My router and ONT are provisioned to ethernet on the WAN side.  Appreciate any insight as to resolution or new firmware relesase dates.

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Re: G1100 Quantum Gateway Router MOCA LAN Password
ElizabethS
Moderator Emeritus

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.

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Please keep all correspondence regarding your issue in the private support portal.

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