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G3100 Router question

I have the G3100 router, the MyFios app keeps telling me the router is not registered to my account and I've had nothing but problems with my internet lately. I have gigabit internet and I'm getting only 80-313 Mbps speeds. Any ideas how to register the router?

Re: G3100 Router question
Community Manager
Community Manager

Hi ciscokid516,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.