G3100 loses connectivity when computer sleeps

[rld20211]

thanks!

[Cang_Household]

Sorry for the silence. I am having lots of work on hand lately. When I get a chance, I will give more suggestions.

[rld20211]

Thanks for any advice you can provide.  Again, it only started with the new G3100 (tried two of them) and occurs on new and old computers, both Windows 10 and 11 as well as Mac operating systems.

[Cang_Household · Accepted solution]

Once you have installed the Wireshark, open the software and select the network interface you want to monitor. All this should be done without the Ethernet cable being plugged in.  Then plug in your Ethernet cable between your computer and router, and wait to see what sort of packets is flowing between your computer and the router. After your computer acquires a network connection, could you save the captured traffic and send a copy to me via PM? I am going to take a look.

[rld20211]

I don't see how this is a solution.

[kh-gary]

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!