Games on Demand not responding

[jazzyj2]

Every time I go to sign in for Games on Demand, a box opens and states  "not available now, check to see if my router is connected, if I am working offline".  I checked all connections: they were fine,  Not offline.  Unplugged modem and waited a minute and plugged it back in; all lights are on and still no connection to my games.  Anyone know what to do?

jazzyj

[smith6612 · Accepted solution]

Is your modem's and/or computer's Firewall enabled? They can prevent Games on Demand from working correctly.

[jazzyj2]

Just wanted to say thanks for the advice.  It was my firewall.

[smith6612]

You're welcome! Glad to hear the problem was found.

[peedy51]

Why do I keep having this problem

[MisterButtons]

I have been trying to get onto my verizon games since last evening & it keeps telling me "failure to login" but doesn't ask me to login.

[MisterButtons]

How many times do I have to say this before I get fed up & change over to COmcast?  I keep having problems logging onto my games.  I shouldn't have this problem continuously> I want an asnwer ASAP!  Michael the online techalways helped me but I can't even access them.

[Bap4sur1]

The Games on Demand is no longer offered  and Verizon states that it is grandfathered in for prior customers. We have been experiencing this problem for a while. Verizon is aware of the issue but they continue to bill you for the service.