Gateway Router Rental Fee

[TiedToThe90s]

My last 2 year contract I was given the router. I was looking at renewing another 2 years and the estimate is charging me a rental fee for the router I was given. I called sales and they gave some line that it's a charge for internet speed. That sounds ridiculous especially since they are both separate line items. Plus the gentleman didn't sound like he was interested in keeping my business.

[CRobGauth]

What model router do you have?

Fee is to cover cost of older routers.

You can either buy a newer model (quantum gateway is the newest) or if you don't have TV service, you can buy any other router you wish.

[TiedToThe90s · Accepted solution]

Apparently my current G1100 was a rental but they waived the fee for 2 years. Guess I'll be buying one.