Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have the G3100 router with Gigabit Service, which is supposed to include the McAfee Home Network Protection feature. However, I cannot get this feature to work at all. When I open the MyFios app, I cannot access parental controls, setup device profiles, etc. It shows a red/orange warning at the bottom of the app that says "HNP is not activated on your account". However, this is clearly not true, because some web pages I try to access my devices are being blocked by HNP.
I've seen similar posts on this forum, but none of the solutions work for my case. I've tried:
1) Factory reset of router.
2) Uninstalling and re-installing the MyFios App.
3) The disable/enable HNP under "Accounts & Settings" -> "Security Settings" does not appear in my app as others have suggested.
Is there any way to enable/disable HNP outside of the MyFios App?
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