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Having continuous issues with fios. I’ve been on hold numerous times for hours and no one picks live
Mark213
Newbie

How do I find out about possibly canceling all my services if I can’t get problems fixed. Customer support is totally useless as well as live chat

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Re: Having continuous issues with fios. I’ve been on hold numerous times for hours and no one picks
jonjones1
Legend

I would try here.

https://www.dslreports.com/forum/vzdirect

real verizon help by Verizon social team. However you will have to open a free forum account to use it at http://www.dslreports.com 

don’t use twitter they are useless. Just the same ole back and forth with zero assistance.

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Re: Having continuous issues with fios. I’ve been on hold numerous times for hours and no one picks
dslr595148
Super User
Super User

@jonjones wrote:

I would try here.

https://www.dslreports.com/forum/vzdirect

real verizon help by Verizon social team. However you will have to open a free forum account to use it at http://www.dslreports.com 

don’t use twitter they are useless. Just the same ole back and forth with zero assistance.


Strange/odd because I thought they are the same.

I heard/read: DSLR's Verizon direct support and Verizon on twitter and run by the same people.

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