Help plz (urgent)
nocturnal
Newbie

This is really ridcolous when I first started with Verizon I had the first tier of Quantum, than I elevated to the third tier.  Can someone tell me why Quantum is advertised as so fast and you will not see buffering?

I see it more now than b4, I am getting ready to dropped it back bcause I am not satisfied and money does not grow on trees..  Oh and do not blame the website, my friend has TWC and her internet is faster.

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Re: Help plz (urgent)
unix-kid
Enthusiast - Level 3

What sites are you having issues on? I'm assuming Netflix and/or Youtube.

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Re: Help plz (urgent)
nocturnal
Newbie

Really I am having problems when playing games online.  I tested the speed with Verizon's own tester and the speeds were no where near what my speeds should be at and that is very disappointing indeed.

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Re: Help plz (urgent)
VUser50
Contributor - Level 2

What speeds are you getting with a wired connection?

Also, what latency do you get when you use http://www.pingtest.net/ ?

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Re: Help plz (urgent)
Anti-Phish1
Master - Level 1

@nocturnal wrote:

I tested the speed with Verizon's own tester and the speeds were no where near what my speeds should be


If you're not getting your advertised speeds to VZ's speedtest with a wired connection, then there is a problem and VZ should address it.

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Re: Help plz (urgent)
JOSEm441
Specialist - Level 2

^^^^ I would agree with this. In the mean time you may want to change your DNS servers to Google or OPen DNS

for testng. try logging into your router and verify which DNS servers you are using. For the MI424WR Rev I

My Netwrok - Network connections - broadband - settings

You could write down what is there then set primary to 8.8.8.8. & secondary to 8.8.4.4 then scroll down and apply.

Another option is to use opendns

  • 208.67.222.222
  • 208.67.220.220
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