High Latency Issues

[kolven93]

I seem to be having a problem with my ping when trying to play video games online. I will post the Traceroutes. My connection speeds are around 2gbs down and .7 up with a latency of 250. 

 1  verizon (192.168.1.1)  1.480 ms  1.006 ms  0.899 ms

 2  10.29.15.1 (10.29.15.1)  496.980 ms  243.358 ms  286.387 ms

 3  ge-2-2-0-0.scr2-core-rtr1.verizon-gni.net (130.81.194.48)  391.075 ms  317.535 ms  614.479 ms

 4  * 100.41.12.210 (100.41.12.210)  525.463 ms  208.883 ms

 5  0.ae6.dfw9-bb-rtr2.verizon-gni.net (140.222.229.113)  621.324 ms  308.476 ms  161.739 ms

 6  10.127.41.92 (10.127.41.92)  188.568 ms  616.544 ms  293.634 ms

 7  * * *

 8  * * *

[dslr595148]

Step one: Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that your non-bogan public IP Address will show up.  It might shown up as the final hop (bottom-most line of the trace)  might contain a hop with your IP address in it. Either remove that line or show only the first two octets. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.

For example this what I saw when I was using Verizon

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    news.giganews.com

    traceroute to 71.242.*.* (71.242.*.*), 30 hops max, 60 byte packets
    1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 13 ms 13 ms 13 ms
    2 ash-bb1-link.telia.net (213.248.70.241) 39 ms 7 ms 7 ms
    3 TenGigE0-2-0-0.GW1.IAD8.ALTER.NET (63.125.125.41) 4 ms 4 ms GigabitEthernet2-0-0.GW8.IAD8.ALTER.NET (63.65.76.189) 4 ms
    4 so-7-1-0-0.PHIL-CORE-RTR1.verizon-gni.net (130.81.20.137) 6 ms 6 ms 6 ms
    5 P3-0-0.PHIL-DSL-RTR11.verizon-gni.net (130.81.13.170) 6 ms 6 ms 6 ms
    6 static-71-242-*-*.phlapa.east.verizon.net (71.242.*.*) 32 ms 32 ms 33 ms

---

Step two: Can you provide the Transceiver Statistics from your non D-Dlink modem?

#3 If you don't know how to get that info:

a) What is the brand and model of your non D-Dlink modem?

b) If you have a RJ-45 WAN port router connected to it: What is the brand and model of the RJ-45 WAN port router?

#4 If you have a RJ-45 WAN port router connected to the modem, even if you know how to get the Transceiver Statistics from the modem: What is the brand and model of the RJ-45 WAN port router?

#5 What on-line games do you play and have trouble with?

[smith6612]

250ms suggests your connection is being maxed out by something. Is this at all times of the day? Or, only at night?

Also, what state are you in? scr suggests you're in Pennsylvania.