High Speed Internet isn’t available at your address.

[serruyo]

Hello,

  I was a Verizon DSL customer before, unfortunately I made the mistake of switching to another dsl provider. I want to cancel and move back to Verizon. Now I get the "High Speed Internet isn’t available at your address" error. My sister lives across the street from me and she gets Verizon dsl. What gives? 

[Anthony_VZ]

Sorry to hear about the troubles trying to get your service back. I am not sure if the facilities still exist to add additional customers in your area, but we can look further into this. I have sent you a private message to get more information from you.

[smith6612]

Sounds like the change to another DSL provider might have messed up the availability database for your line. Does your other provider resell Verizon DSL or do they actually co-locate their own DSLAM in the Central Office? DSL is available if you're already on a slot and the 3rd party resells service ;D