Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Home Sharing - File Type Not Supported
Drew041
Newbie

I have two Roku TVs, and I use the Media app with Fios Home Sharing to stream TV channels.  Up until very recently, this has worked perfectly.  However, now some channels are not working.  When I try to connect, I see an error, “File type not supported”.   I also have a Sony TV with a media app, and all of the channels work fine there. I’m not sure what changed, but whatever it is, Roku is having an issue with it. Again, it’s only some channels. 

I appreciate any help.  Verizon support wanted to charge me $100 to send someone out for the wiring. 

0 Likes
Re: Home Sharing - File Type Not Supported
smith6612
Super User
Super User

DId your Roku install a software update around the time this stopped working? Settings > System > Updates if I'm not mistaken, should display when the last update was installed.

0 Likes