Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
So I have been dealing with this overcharge for months. I am out of the country and don't have phone access to call the finance team. Even I find a way to call, it will take me at least 30 minutes to get to the right department. So let's say if I try to make an international call, I would be spending a lot just to get to the right department. So Verizon charged me for the router which I have already returned it because I decided to use my own router. So when i called in January regarding this, they refunded me. Now in Feb, they charged me again for the same stuff. The claim is still pending and it's not going through. Since I cannot call them and nobody else can call on my behalf, how can I get my money back?
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