Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Current situation. Speedtest produced correct results for my gigabyte plan. Called in to change my services and since then I have only been able to get 25mbps download but correct upload speed. When I call suport they basically reboot the ONT and then decide they need to send a tech to my house, which they won't do for a couple months because of coronavirus.
Asking around online, since my speed locked at 25mbps at the exact same time as I changed my plan, others I have spoken too seem to think my ONT is provisioned incorrectly. How does that happen? It seems to happen a lot if you look online but with computers how does it happen? With computers shouldn't it be pretty much correct all the time?
Try contacting Verizon support through @VerizonSupport on Twitter or the VZ Direct forum at https://www.dslreports.com/forum/vzdirect. They often do a better job then the phone reps. If this can be resolved remotely, they should be able to figure it out.