How to request a new router (or if I should)

[beckweena]

My router needs to be reset constantly- either turned off or unplugged, virtually every day. How do I request a new router?

May I add, it's so old that it's not listed on the troubleshooting page.

[SinCara]

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@beckweena wrote:

My router needs to be reset constantly- either turned off or unplugged, virtually every day. How do I request a new router?

May I add, it's so old that it's not listed on the troubleshooting page.

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You can call them, go to a fios store, or might even be able to do it under your acccount online under  > add change services under my verizon. Just click on equipment.

[Telcoguru]

I do not think that it is your router. I think it is your DSL signal to noise ratio is dropping down to low knocking out the signal. You rebooting the router returns the signal for a short time.