I did not order this

[Aivan]

Dear Verizon Team,

I did not order any upgrade that will increase my monthly bill, especially now as I am not in the country and don’t even use your services at the moment.  In order to avoid my interpretation of your actions as rather dubious way of swindling your loyal customers by adding orders without their consent – please remove all changes to my account indicated in the “order” below.

I did not place this order.

Thank you,

{edited for privacy}

[ElizabethS]

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.