IP Address issues

[EvilChaebol]

To whom it may concern,

We have a Verizon Business FIOS Account.

The following IP information has been assigned to us

Range

14X.XXX.XXX.98

14X.XXX.XXX.99

14X.XXX.XXX.100

14X.XXX.XXX.101

14X.XXX.XXX.102

Subnet Mask

255.255.255.0

Gateway:

14X.XXX.XXX.1

At any given time we have never been able to use all 5 IP addresses that have been assigned to us.

A few weeks back we had issues with 14X.XXX.XXX.98

Last week we were having issues with 14X.XXX.XXX.102

This week the current issue is with 14X.XXX.XXX.99

.

The majority of the time the issue manifests itself in the same way.  Which is from that device with one of the assigned IPs at any given time, we can’t ping the Gateway(14X.XXX.XXX.1) that is assigned to range given to us.

We’ve tried multiple devices during those time and the same issue happens independant of device.

Here are a list of devices that we have tried.

• Cisco 2960 Switch
• Cisco 4331 Router
• PFSense Firewall(SuperMicro OEM)
• Dell Laptop
• IMac Desktop.

We have opened multiple tickets with varying degrees of success.  But we need this issue resolved, and not temporarily.  We cannot continue to have issues with an IP addressed as soon as the state of the device changes.

In speaking with technician’s this is not a level 1 question.

Some important information.

• We don’t use the quantum gateway.
• We use a Cisco290X switch to distribute the 5 IPs directly connected to the ONT.

Thanks

[CRobGauth · Accepted solution]

This is mainly a user supported forum for residential services.

Best bet is to contact your dedicated business support.

[dslr595148]

I used the power of Google (or some other online search engine) and looked 5 ip address block site:dslreports.com

and found this result back https://www.dslreports.com/forum/r13632545-Business-15-2-with-5-Static-IPs