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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I had FiOS as of yesterday with 1 gig internet, cable and phone service. Unfortunately, my service got cancelled after a mix up annoy cancellation dates. I called Verizon yesterday morning (shortly after the disconnect) to reconnect the service and was told I had to create a new order. I went ahead and created a new order that had the exact same services that I had just the previous day and it said a tech would need to be sent out. The earliest date was 2 days later but since it was the same services, didn't understand why a tech would possibly be needed. After being on the phone with support for over 3 hours yesterday, I was told my original order had a problem and to create yet another order while cancelling the original one.
I created the new order and apparently, this one has the same issue. However, instead of a tech being sent out on the 17th, now I need to wait 8 days for a tech to be sent out. I've been on the phone with support for hours again and it doesn't appear they know how to change my order to a self install so I can start receiving the services right away. Very frustrating experience.
Does anyone know how I can get my service to start working today rather than having to wait over a week?
Thanks