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In-Home Agent
hollyw1968
Newbie
‎05-23-2013 01:39 PM

cannot install in home agent get error code 1722

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Re: In-Home Agent
JOSEm441
Specialist - Level 2
‎05-23-2013 05:24 PM

Pleae tell us what version of windows your are running, & if it is 32 or 64 bit. Also have you had any problems installing other programs recently?

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Re: In-Home Agent
dslr595148
Community Leader
Community Leader
‎05-26-2013 10:18 AM

Here are some quote(s) from other thread(s) on the same issue.

a)

I like the online version of the app at www.verizon.com/repair  

you can do a lot of the functions of the app without all the bloatware.


b)

As other have said it does something, it waste resources.  Not sure on the MAC, but on PC's it has been none to drive at least one cpu to 100% (If you only have one its really bad).  And the number of functions it does that you might ever want to do is minimal.

Personally I recommend that you uninstall it, and make sure you get all pieces of it.


c)

Count yourselves lucky, That program is more trouble than help. It took me about 90 seconds to realize this and to remove it from my system. If you have any real questions about anything more complex than hitting the enter key, you are not going to find any answers from the In Home Agent. Its all basic stuff and will not help with any real issues.

You will probably find better, more easy to understand and more usable answers on Google than you can in any verizon software i have seen to date.



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Re: In-Home Agent
trishmunky
Newbie
‎05-31-2013 11:16 PM

I just spent hours fixing this!  Steps are below... however I'm pretty sure that I spent most of those hours wasting my time.

1. Right click on the In Home Agent icon.

2. Troubleshoot compatibility.

3. Let it run.

4. Choose to accept the recommended changes.

5. The program does the rest.  I was missing the HTA Installer or something like that.

If that doesn't work:

1. Uninstall your current version of Java.

2. Reinstall the most recent version of Java.

3. Remember to enable in brower if needed.

4. Close your browser.

5. Attempt to open In Home Agent.

If that doesn't work:

1. You will have to re-register your windows installer.  Let me know if you need to know how to do this.  I think troubleshooting your compatibility will fix everything.

Good luck!

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