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Install disc not working
Enthusiast - Level 1

I have a new Windows 7 desktop computer, and was attempting to setup my existing Verizon DSL modem with it. Note that I do not have wireless internet (the modem connects via a USB cord, and is hooked into the phone line via a phone cord), and therefore have been having issues with finding any answers that apply to my situation on this site.

When I put the disc in, setup begins to run, but then I get an error message before anything comes up. The error message says 'self-registration error: C:\Windows\System32\MacroMed\Flash\Flash.ocx'.

What do I do? And why do all the help questions on the "ask verizon" for high speed internet only seem to apply to wireless users?

Re: Install disc not working
Super User
Super User

I hate to say it, but the older USB connection from the modem to the PC might not play nicely anymore with the new Windows 7 machine, due to the drivers being dated to that of Windows XP/2000/ME and yes, Windows 98 (hasn't been supported in years by Microsoft). Yes, you can load Windows XP drivers into 7 but then you are risking stability of the system. The CD is also erroring because Windows no longer includes a basic copy of (what was once Macromedia) Flash in the System32 folder. Newer versions of Flash may still install themselves into that folder, however I have not seen that for a while.

If you have an Ethernet cable sitting around from when you received the modem (Looks like Telephone cabling, but with a wider plug), connect that to the back of the modem and to the back of the PC. Reboot the modem, and once the modem is online the PC should be online, but for as long as the modem's Internet light is lit up Green (Unless this is an old Westell 2200 or something even older, then there isn't an Internet light).