Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My installation day was yesterday so I setup the router and followed the instructions to setup, which is basic, plug it in and go to the site it auto-directs you to. I login and then download the software. After I open the software it has a spinning icon which says it is downloading something but I can leave it for hours and it will not download anything. I have tried this many times and I've tried different browsers (safari, chrome, firefox, camino) and always the same. I am on OS 10.5/leopard. The browser page stays open and says my activation is complete but the software never downloads whatever it is trying to download so my activation never completes. I have no idea how to troubleshoot this.
I have THE EXACT SAME problem! Do you think there is ANYBODY out there who can fix it? I waited on 1,000 phone calls, got transferred, and NOBODY KNOWS HOW TO FIX IT!
It turns out that the Mac "Smart Activate" does NOT work on Macs! Isn't that a laugh?
Here's what you do:
type in 192.168.1.1\Verizon\redirect.htm into the address bar
This will get you into administer the modem.
The administrator's name is admin
The password is password; if password doesn't work, use admin
Then go into "User Settings"
Change the folowing to Admin
Username (type in admin)
Password (type in admin)
Re-Type password (type in admin)
You will press "okay' or whatever, it will send you to a "restricted page." When you reach it, press the "disable" button.
Close out, then reboot your computer. You should be able to connect. At least, that's what Oswaldo in Mexico said.
I find it inconceivable that Verizon would KNOWINGLY give us software that does NOT work on Mac computers!