Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Intermitant connection

every night around 9:00 pm my modem seems to restart or drop connection and then after my speed slows down. This has been going on for almost a month. Everytime i call they reset a few things and tell me it all good. But the next night it starts again. I have verizon router and if it is not working correctly i would expect you to replace your product. Thank you

Re: Intermitant connection
Community Manager
Community Manager

This issue has been escalated to a Verizon agent.